The deadline for returning an buy is 30 calendar times in the day you obtained the goods or on which a 3rd party you've got appointed, who isn't the provider, takes possession on the solution shipped.
If the order is urgent, we propose calling us to substantiate product or service availability. In unusual cases, if an item is unavailable or on backorder for an extended period of time, we will notify you promptly.
The Bio Flame offers a three-12 months guarantee through the day of buy on all Procedure-connected features of your fireplaces. The guarantee would not go over any product or service harm that happened through shipping or was attributable to inappropriate products dealing with or set up.
The deadline for returning an purchase is 30 calendar days within the day you been given the products or on which a 3rd party you have appointed, who is not the copyright, can take possession on the product shipped.
Get hold of us for any damages and be sure to conserve all packaging components and ruined merchandise just before submitting a claim.
If what you end up picking is to watch for the item, we are obligated to demand your card when the choice is made, It is because we will only preserve bank card authorizations inside our program for around seven times.
Most orders are processed in two-5 enterprise days. Commonly that The BioFlame Xelo Wall Mount Fireplace doesn't contain American Made Grills - Encore Double Side Burner weekends and holidays. If we have been going through a higher volume of orders, shipments could possibly be delayed by a few days.
We suggest monitoring the shipping within your buy. While in the not likely occasion that your offer states it has been delivered Along with the copyright and you've got not acquired your merchandise.
Refunds on returned items: Refunds will include the initial buy cost minus shipping expenditures plus a twenty five% restocking rate. Refunds are issued to the initial payment process after the warehouse inspects and approves the return.
All tailor made orders are closing sale and cannot be returned or refunded. Due to the fact these merchandise are made precisely in your specifications, they can't be resold or restocked. You should review all personalized order specifics very carefully ahead of putting your order.
If your merchandise is on backorder or unavailable at some time. We will attain out to you through e-mail and inquire if you'd like to look forward to the product to become available or cancel your purchase.
Fireplace Bros won't be responsible for any skipped shipping and delivery appointments. When you've got scheduled a shipping appointment with all your freight provider and so are not existing and available for the time scheduled, you may be to blame for any of their expenses which can be incurred as a result of missing the scheduled time. This might consist of skipped delivery and/or storage expenses.
In the event the buy has previously been shipped, make sure you Adhere to the return course of action immediately after receiving. How can I return or Trade an item?
You'll get a Cargo Affirmation electronic mail at the time your purchase has delivered containing your tracking amount(s). The monitoring range might be active in just 72 several hours.